Returns & Refunds

Returns

In order to protect the environment and to operate economically, we only print our designs on demand hence we do not store our art. Each canvas will go through a personalized quality control which won't be possible if we had our designs already in stock. 

Due to this reason we only offer refunds for the following reasons:

  • Streaking/ Banding
  • Ink scratches or spits
  • Damaged in transit
  • Lost in transit 

Piktori is not responsible for shipping delays of any sort except damage or loss. In case you would like to register a flaw and refund, please contact us immediately and no later than 3 days after the delivery. We will refund the paid amount via Credit Card, PayPal or a Gift Card. 

Note: Personalised Artwork is not refundable. 

Cancellations 

Please note: Cancellations are only possible up to 1 hour after purchasing. We print up to 30,000 designs per day hence a cancellation after this time period won't be possible. 

Please feel free to contact us at info@piktori.com any time.